Accessibility Statement
Welcome to London Extend
Making Our Website Accessible to Everyone
Hello! At London Extend, we believe everyone should be able to access and use our website easily, regardless of ability or the technology they use. We're committed to making our online home welcoming and usable for all our visitors.
This Accessibility Statement outlines the steps we're taking to ensure our website (https://www.londonextend.com and https://www.londonextend.co.uk) is as accessible as possible. It details our goals, the features we've implemented, and how you can get in touch if you encounter any difficulties or have suggestions.
We see accessibility as an ongoing journey, and your experience matters to us.
Please find more details about our commitment below.
Accessibility Statement – London Extend Ltd
This statement was last updated on: 1st June 2025
We at LONDON EXTEND LTD ("London Extend," "we," "us," or "our") are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our website, https://www.londonextend.com and https://www.londonextend.co.uk (collectively, the "Website"), accessible.
What Web Accessibility Is
An accessible website allows visitors, including those with disabilities, to browse and interact with the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved by designing and developing the website with these needs in mind, often leveraging the capabilities of the user's operating system and assistive technologies (such as screen readers, screen magnifiers, or keyboard-only navigation).
Accessibility Adjustments on This Site
We have designed and adapted this Website with the aim of conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We believe our site's content has been adapted to work with common assistive technologies. As part of this effort, we have taken steps including, but not limited to, the following:
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Utilising Wix's Accessibility Tools: We have used tools provided by our website platform (Wix), including their Accessibility Wizard, to help identify and address potential accessibility barriers.
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Site Language: The language of the Website is clearly defined.
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Content Order: We have aimed for a logical content order on the site’s pages to support keyboard navigation and screen reader comprehension.
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Heading Structures: We have strived to implement clear and logical heading structures (H1, H2, H3, etc.) on all of the site’s pages to aid navigation and understanding.
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Alternative Text for Images: We endeavour to provide descriptive alternative text (alt text) for all meaningful images on our Website to ensure users who cannot see them understand their purpose.
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Colour Contrast: We have aimed to implement colour combinations that meet the required colour contrast ratios to make text and visual elements perceivable.
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Reduced Motion: We have sought to reduce the use of unnecessary motion and animations on the site that could be distracting or problematic for some users.
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Keyboard Navigation: We have worked to ensure that the Website can be navigated effectively using only a keyboard.
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Forms: Our online forms are designed to be accessible, with clear labels and instructions.
Declaration of Partial Compliance with the Standard Due to Third-Party Content
The accessibility of certain pages or features on the Website may depend on content or integrations provided by third parties that do not belong to London Extend Ltd. While we strive to select accessible third-party tools, we cannot always guarantee their full compliance. For example, [mention specific third-party content or tool, e.g., "an embedded map service from XYZ Maps," or "a specific payment gateway interface"]. The following pages/features may be affected: [list the URLs or describe the features]. We therefore declare partial compliance with the standard for these specific elements."
Our Ongoing Commitment
Accessibility is an ongoing effort, and we are continuously seeking to improve the accessibility of our Website. We regularly review our site and will make adjustments as necessary to enhance the user experience for all visitors.
Accessibility Arrangements for Our Services
While our services are primarily delivered online, we are committed to ensuring our service delivery is accessible. If you require documents in a specific accessible format or need assistance communicating with us due to a disability, please let us know, and we will do our best to accommodate your needs.
Requests, Issues, and Suggestions
We welcome your feedback on the accessibility of the London Extend Website. If you encounter an accessibility issue, have difficulty accessing any information, or have suggestions on how we can improve accessibility, please do not hesitate to contact us.
Please contact our accessibility coordinator:
Name of the accessibility coordinator: The London Extend Team
Email address: hello@londonextend.com (Please use "Accessibility Feedback" in the subject line)
Postal Address: Accessibility Feedback, LONDON EXTEND LTD, 1 Empire Mews, London, England, SW16 2BF
We aim to respond to accessibility feedback within [e.g., 5 business days] and to propose a solution or provide an update on addressing the issue.