Terms & Conditions

TERMS AND CONDITIONS – LONDON EXTEND LTD

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Effective Date: 1st June 2025
Last Updated: 1st June 2025

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Please read these terms carefully.

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1. THESE TERMS

1.1. What these terms cover: These are the terms and conditions on which LONDON EXTEND LTD ("London Extend," "we," "us," or "our") provides architectural planning services (the "Services") to you. These Terms, together with our Privacy Policy, Cookie Policy, and Accessibility Statement (all available on our Website), tell you who we are, how we will provide the Services listed on our Website to you, how you and we may change or end the contract between us, what to do if there is a problem, and other important information.

1.2. Why you should read them: Please read these Terms carefully and make sure that you understand them before ordering any Services from us. Before completing your order, you will be asked to confirm that you have read and accepted these Terms and that you agree to comply with and be bound by them. If you refuse to accept these Terms, you will not be able to order any Services from us. If you think there is a mistake in these Terms, please contact us to discuss.

1.3. Are you a business customer or a consumer?
In some areas, you will have different rights under these Terms depending on whether you are a "business" or a "consumer."
You are a consumer if:
* You are an individual.
* You are purchasing Services from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft, or profession).
You are a business customer if you are purchasing Services for use in connection with your trade, business, craft, or profession, even if you are an individual.

1.4. If you are a business customer, this is our entire agreement with you: If you are a business customer, these Terms constitute the entire agreement between us in relation to your purchase of Services. You acknowledge that you have not relied on any statement, promise, representation, assurance, or warranty made or given by or on behalf of us which is not set out in these Terms and that you will have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms.

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2. INFORMATION ABOUT US AND HOW TO CONTACT US

2.1. Who we are: We are LONDON EXTEND LTD, a company registered in England and Wales. Our company registration number is 13073490 and our registered office is at 1 Empire Mews, London, England, SW16 2BF.

2.2. Our Team: Our services are provided by qualified and experienced architectural professionals dedicated to assisting you with your planning application needs. Where services involve regulated architectural practice, they will be overseen or performed by appropriately qualified individuals.

2.3. How to contact us: You can contact us by:
* Email: info@londonextend.com
* Post: LONDON EXTEND LTD, 1 Empire Mews, London, England, SW16 2BF
* Phone: [Add Business Phone Number here]

2.4. How we may contact you: If we have to contact you, we will usually do so via email to the address you provided to us, or through any user account portal functionality on our Website (https://www.londonextend.com and https://www.londonextend.co.uk - collectively, the "Website"). We may also contact you by telephone or by post if necessary.

2.5. "Writing" includes emails: When we use the words "writing" or "written" in these Terms, this includes emails and any electronic messages sent via your user account portal on our Website.

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3. USE OF OUR WEBSITE

3.1. Your use of our Website is governed by these Terms and our Privacy Policy and Cookie Policy. Please take the time to read these, as they include important terms which apply to you.

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4. OUR CONTRACT WITH YOU

4.1. How we will accept your order: You can place an order for our Services by completing the step-by-step form-filling process on our Website. This process will guide you in selecting the appropriate Services and will indicate the price. Payment is typically required at the time of ordering via the methods specified on the Website (e.g., card payment, bank transfer). A contract between you and London Extend Ltd will come into existence when we explicitly accept your order and confirm receipt of payment, usually via an email confirmation.

4.2. If we cannot accept your order: If we are unable to accept your order (for example, due to unexpected limits on our resources, an error in the price or description of the Services, or if the project falls outside our service scope), we will inform you of this and will not charge you for the Services (or, if payment has been made, we will issue a full refund).

4.3. Your order reference: We will assign an order reference when we accept your order. It will help us if you can quote this reference whenever you contact us about your order.

4.4. Our Services are for UK properties only: We currently offer our Services primarily in relation to properties located in England, UK. We may accept orders if you are based outside the UK, provided the relevant property is located within our service area in the UK. All services and communications will be in English.

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5. OUR SERVICES

5.1. Service levels: We will exercise reasonable skill and care in carrying out the Services you have ordered from us, in accordance with standard professional practice for architectural planning services.

5.2. Reliance on drawings for construction: Whilst we will use all reasonable endeavours to ensure that any drawings produced by us as part of our Services are accurate for their intended planning application purpose, you must ensure that if your project proceeds to construction, all drawings and measurements are thoroughly checked on site by your appointed contractors before any construction work commences. We will not be liable for any inaccuracies that come to light after construction work commences if this on-site verification has not been done.

5.3. Planning and design drawings vs. Building Regulations drawings: Any planning and design drawings produced by us as part of our Services are intended for planning application purposes and design development. They are not a substitute for detailed technical Building Regulations drawings, which are a separate requirement and will be needed to comply with Building Regulations if your project proceeds to construction. London Extend may offer Building Regulations drawing packages as a separate service.

5.4. Measurements and site information:
a. Measurements provided by you: Many of our Services may be provided based on information and measurements you supply (e.g., through online forms, uploaded plans, photographs). You are responsible for ensuring that all such measurements and information are correct and accurate. We cannot accept responsibility for any inaccuracies in information provided by you or any third party instructed by you.
b. Assumptions: In some cases, particularly for remote services, some dimensions or conditions may be based on assumptions if accurate measurement is not possible or if access is restricted. We will endeavour to highlight such assumptions.
c. On-site verification: If your project proceeds to construction, it is crucial that your appointed contractors attend the site to complete a full measured survey and/or cross-check all dimensions and site conditions against our drawings.

5.5. Working alongside other professionals: If we provide our Services alongside other professionals you have instructed (e.g., structural engineers, party wall surveyors), it is your responsibility to ensure that all information held by those other professionals that could be relevant to our Services is communicated to us promptly and accurately. We will not be liable for any inaccuracies in information provided to us by those other professionals.

5.6. No obligation to update: We shall not be under any obligation to update any plans, reports, or other documents provided to you as part of our Services to take account of events, or changes in regulations or planning policies, occurring after such documents have been provided to you and/or submitted for application.

5.7. Excluded Services & Important Disclaimers:
a. No Guarantee of Planning Permission: We do not offer any guarantee that planning permission will be granted by the relevant local planning authority (council) or that a Lawful Development Certificate will be issued. The decision rests solely with the council. Our service is to prepare and submit your application to the best of our ability based on our understanding of planning policies and the information you provide.
b. Building Regulations Compliance: We cannot guarantee that our planning drawings, even if followed meticulously, will result in a construction that fully complies with all Building Regulations, as on-site conditions and construction methods can necessitate changes. A separate Building Regulations drawing package and on-site management by competent builders are required for compliance.
c. Cost Estimates: Any project cost indications or budget discussions are for general guidance only, based on available data, averages, and information supplied by you. They are not definitive quotes for construction and should not be relied upon as such. We accept no responsibility if actual construction costs differ.
d. Title Matters, Covenants, Boundaries: Responsibility for checking all title matters, including property boundaries, covenants, easements, restrictions (including any existing planning conditions or restrictions), and rights of way remains with you. You should take appropriate specialist advice, including legal advice, in respect of these matters. We accept no responsibility for such matters.
e. Third-Party Drawings: If you provide us with drawings or plans prepared by third parties, we will proceed on the basis that they are accurate. While we may identify obvious discrepancies, we do not undertake a full audit of third-party drawings and accept no responsibility for their inherent accuracy or suitability.
f. Party Wall etc. Act 1996: If notice under the Party Wall etc. Act 1996 is required, you are responsible for serving the appropriate notices. We may be able to introduce you to a party wall surveyor, but we accept no responsibility for their services or the outcome of any party wall matters.
g. Freeholder/Leaseholder Consent: If your property is leasehold or subject to other third-party interests, you are responsible for obtaining any necessary consents from the freeholder, landlord, management company, or other relevant parties before commencing any work.
h. Utility Suppliers: You are responsible for notifying any third-party utility suppliers whose services to the property may be affected by your project.
i. Change of Use: We are not responsible for any change of use applications that might be required, particularly if you proceed with construction prior to obtaining appropriate planning permission or a lawful development certificate.
j. HMO Licensing: We do not advise on whether a licence is needed for a House in Multiple Occupation (HMO), nor are we responsible for applying for such a licence.
k. Lead Designer/Project Management: If your project proceeds to construction, you are responsible for appointing a suitable person or company to undertake the duties associated with a lead designer and/or project manager for the construction phase. This includes, but is not limited to, quantity surveying, contract preparation and administration, on-site project management, quality checking of building work, and resolving disputes with contractors. London Extend Ltd does not undertake these construction phase roles unless explicitly agreed in a separate contract.
l. Delays: We are not responsible for delays caused by third parties (including local planning authorities, statutory consultees, or your other appointed professionals) or for any increased loan, rent, mortgage payments, or other costs incurred as a result of any project delays.

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6. YOUR RIGHTS TO MAKE CHANGES

6.1. If you wish to make a change to the Services you have ordered (e.g., amend a planning application after its submission, significantly alter the design scope), please contact us. We will let you know if the change is possible. If it is, we will inform you about any additional cost, impact on timing, or other necessary adjustments and ask you to confirm whether you wish to proceed. An additional fee will likely apply for substantive changes.

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7. OUR RIGHTS TO MAKE CHANGES

7.1. We may change the Services: (i) to reflect changes in relevant laws, planning policies, and regulatory requirements; and (ii) to implement minor technical adjustments and improvements. These changes will not normally materially affect your use of the Services.
7.2. If we need to make more significant changes to the Services or these Terms, we will notify you. If you do not agree to the significant changes, you may have the right to end the contract before the changes take effect and receive a refund for any Services paid for but not received.

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8. PROVIDING THE SERVICES

8.1. When we will provide the Services: We will begin the Services on the date we accept your order, or as otherwise agreed, provided you have supplied all necessary initial information and payment. Any plans, drawings, reports, and other documents provided to you as part of the Services will primarily be delivered electronically via email or through your user account portal on our Website.

8.2. We are not responsible for delays outside our reasonable control: If our provision of the Services is delayed by an event outside our reasonable control (e.g., delays by local councils, extreme weather, pandemic restrictions), we will contact you as soon as possible to let you know and take reasonable steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event. If there is a risk of substantial delay, you may contact us to end the contract and receive a refund for any significant portion of Services paid for but not yet rendered (subject to deductions for work already completed).

8.3. What will happen if you do not give required information to us:
a. We need certain information from you to provide the Services (e.g., your full name, contact details, property address, project requirements, existing plans, photos, accurate measurements, prompt feedback on drafts). We will request this information as needed.
b. If you do not provide this information within a reasonable time of us asking for it, or if you provide incomplete or incorrect information, we may either end the contract (see Clause 11) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result.
c. We will not be responsible for any failure or delay in providing the Services if this is caused by you not giving us the information we need within a reasonable time.
d. Project Pause/Archive due to Unresponsiveness: If we require information or feedback from you to proceed with your project and you are unresponsive to our communications for a period exceeding [e.g., 20 working days], we reserve the right to pause your project. If your project remains paused due to unresponsiveness for more than [e.g., 3 months], we may archive the project. Any funds paid for services not yet rendered at the point of archiving may be held as a credit on your account, usable against future services with us for a period of [e.g., 6 months] from the date of archiving, after which such credit may expire. Reactivating an archived project may be subject to a re-activation fee.

8.4. We may suspend provision of the Services if you do not pay: If you do not pay us for the Services when you are supposed to (see Clause 13) and you still do not make payment within [e.g., 7 days] of us reminding you that payment is due, we may suspend provision of the Services until you have paid us the outstanding amounts. We will contact you to tell you we are suspending the Services. We may also charge you interest on overdue payments (see Clause 13.7).

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9. YOUR RIGHTS TO END THIS CONTRACT (INCLUDING CONSUMER CANCELLATION RIGHTS)

9.1. Your rights when you end this contract will depend on what Services you have purchased, whether there is anything wrong with them, how we are performing, when you decide to end this contract, and whether you are a consumer or business customer.

9.2. Ending this contract because of something we have done or are going to do: If you are ending this contract for a reason set out at (a) to (d) below, the contract will end immediately, and we will refund you in full or in part for any Services which have not been provided or properly provided, and you may also be entitled to compensation. The reasons are:
a. We have told you about an upcoming significant change to the Services or these Terms which you do not agree to (see Clause 7.2);
b. We have told you about an error in the price or description of the Services you have ordered, and you do not wish to proceed;
c. There is a risk that provision of the Services may be significantly delayed because of events outside our reasonable control for an extended period (see Clause 8.2);
d. You have a legal right to end this contract because of something we have done wrong (e.g., if you are a consumer and the Services were misdescribed or not carried out with reasonable skill and care).

9.3. Exercising your right to change your mind if you are a consumer (Consumer Contracts Regulations 2013): If you are a consumer, you have a legal right to change your mind and cancel this contract within 14 days after the day we confirm acceptance of your order (the "Cooling-Off Period") and receive a refund.

9.4. When consumers do not have a full right to change their minds:
a. You do not have a right to change your mind if the Services have been fully completed, even if the Cooling-Off Period is still running.
b. If you requested us to begin the performance of Services during the Cooling-Off Period: If you made an express request for us to start work during the Cooling-Off Period (e.g., by ticking a box during the order process or confirming via email), and you then cancel, you must pay us an amount for the Services provided up until the time you tell us you have changed your mind. This amount will be in proportion to what has been performed, in comparison with the full coverage of the contract.

9.5. How long do consumers have to change their minds? As stated in Clause 9.3, 14 days after the day we confirm acceptance of your order. However, if we complete the Services within this period at your express request, your right to cancel is lost upon completion.

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10. HOW TO END YOUR CONTRACT WITH US (INCLUDING IF YOU ARE A CONSUMER WHO HAS CHANGED THEIR MIND)

10.1. Tell us you want to end the contract: To end this contract, please let us know by contacting us:
* Email: info@londonextend.com (Please provide your name, property address, order reference, and reason for cancellation).
* Post: Write to us at LONDON EXTEND LTD, 1 Empire Mews, London, England, SW16 2BF, including the details above.

10.2. How we will refund you: If you are entitled to a refund under these Terms, we will refund you by the method you used for payment.

10.3. Deductions from refunds if you are a consumer exercising your right to change your mind: If you exercise your right to change your mind after we have started the Services at your express request, we may deduct from any refund an amount for the Services provided up to the point of cancellation, as detailed in Clause 9.4.b.

10.4. When your refund will be made: We will make any refunds due to you as soon as possible. If you are a consumer exercising your right to change your mind, your refund will be made within 14 days of you telling us.

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11. OUR RIGHTS TO END THE CONTRACT

11.1. We may end this contract if you break it: We may end this contract at any time by writing to you if:
a. You do not make any payment to us when it is due, and you still do not make payment within [e.g., 7 days] of us reminding you that payment is due;
b. You do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Services (as per Clause 8.3);
c. You repeatedly request significant changes to the Services outside the original scope without agreeing to associated costs or revised terms;
d. You behave towards our personnel in a manner which we, in our sole discretion, consider to be rude, abusive, threatening, or otherwise unacceptable.

11.2. You must compensate us if you break the contract: If we end this contract in the situations set out in Clause 11.1, we will refund any money you have paid in advance for Services we have not provided, but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract (e.g., for work already undertaken, administrative costs).

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12. IF THERE IS A PROBLEM WITH OUR SERVICES

12.1. How to tell us about problems: If you have any questions or complaints about our Services, or if there is any aspect of our Services with which you are unhappy, please contact us as soon as possible so we can try to resolve the issue. You can contact us via email at info@londonextend.com or by post.
12.2. We are committed to resolving issues fairly and promptly. We will acknowledge your complaint and investigate it in accordance with our internal complaints procedure.

13. PRICE AND PAYMENT

13.1. Where to find the price for our Services: The price for the Services (which includes VAT, if applicable) will be indicated during the online order process on our Website, or as otherwise quoted to you in writing by us. We take reasonable care to ensure that the prices advised are correct.

13.2. Our right to change the price for Services: We reserve the right to increase the price for the Services if, after accepting your order, there is a material change to the scope of those Services requested by you (as per Clause 6). We will seek your agreement to any increased price before proceeding with the changed scope.

13.3. We will pass on changes in the rate of VAT: If the rate of VAT changes between your order date and the date we provide the Services, we will adjust the rate of VAT that you pay, unless you have already paid for the Services in full before the change in the rate of VAT takes effect.

13.4. What happens if we got the price wrong: It is always possible that, despite our best efforts, some Services may be incorrectly priced. If the correct price at your order date is higher than the price stated, we will contact you for instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid, and require the return of any deliverables provided.

13.5. When you must pay and how you must pay: Payment for Services is typically required at the time of placing your order, or as per any specific payment schedule detailed during the order process. We accept payment by the methods specified on our Website (e.g., credit/debit card, bank transfer).

13.6. Our right of set-off if you are a business customer: If you are a business customer, you must pay all amounts due to us under these Terms in full without any set-off, counterclaim, deduction, or withholding (other than any deduction or withholding of tax as required by law).

13.7. We can charge interest if you pay late: If you do not make any payment to us by the due date, we may charge interest to you on the overdue amount at the rate of 4% a year above the Bank of England base rate from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount. You must pay us interest together with any overdue amount. This will not apply if you are validly disputing an invoice (see Clause 13.8).

13.8. What to do if you think an invoice is wrong: If you think an invoice is wrong, please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved, we will charge you interest on correctly invoiced sums from the original due date, if applicable.

13.9. Introductions to Third Parties: We may, from time to time, suggest or introduce you to third-party service providers (e.g., structural engineers, party wall surveyors, builders). Any such introduction is made in good faith, but:
a. It does not constitute an endorsement, warranty, or representation by us as to the suitability, competence, or quality of work of that third party.
b. The ultimate decision to engage any third party rests solely with you, and you should conduct your own due diligence.
c. Your contract for any services from such a third party will be directly with them, and subject to their terms and conditions.
d. We will not be liable for any loss, damage, cost, or expense suffered or incurred by you arising out of any services provided by, or any act or omission of, any such third party.
e. We may receive a referral fee from a third party we introduce. If so, this will be disclosed to you where practicable, but it will not affect the price you pay for those third-party services.

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14. INTELLECTUAL PROPERTY RIGHTS (COPYRIGHT)

14.1. Ownership of copyright: We (London Extend Ltd) own and retain the copyright and all other intellectual property rights in all plans, drawings, designs, calculations, reports, images, and other documents produced by us in performing the Services (collectively "Our Materials").

14.2. Copyright licence to you: Upon full payment for the relevant Services, you will be granted a non-exclusive licence to copy and use Our Materials, and to allow other persons providing services to you in connection with your specific project (e.g., your builder, structural engineer) to copy and use Our Materials, solely for the purpose for which they were prepared in relation to the specific property and project detailed in your order. This licence does not permit use of Our Materials for any other project or property. Neither we, nor our directors or employees, will have any liability for any use of Our Materials other than for the specific purpose for which they were prepared.

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15. MARKETING

15.1. Right to use project materials for marketing: We shall have the right to use anonymised or suitably redacted versions of any plans, drawings, renders, and images produced by us in performing the Services for our own marketing and promotional purposes, including reproducing the same on our Website and in our portfolio, unless you explicitly request us in writing not to do so prior to project completion. We will respect your privacy and not disclose your personal address without explicit consent for such marketing.

15.2. Right to photograph completed projects (with consent): If your project goes to construction and is completed, we may request your permission to take and publish photographs of the completed project for our marketing purposes. You are under no obligation to agree, and we will only do so with your explicit consent and by arranging reasonable access with you.

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16. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU (LIABILITY)

16.1. If you are a consumer:
a. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
b. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Services including the right to receive services which are supplied with reasonable skill and care.
c. Our total liability to you for all other losses arising under or in connection with the Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total amount of fees paid by you to us for the specific Service giving rise to the claim.
d. We are not liable for business losses. If you are a consumer, we only supply the Services for domestic and private use. If you use the Services for any commercial, business, or re-sale purpose our liability to you will be limited as set out in Clause 16.2.

16.2. If you are a business customer:
a. Nothing in these Terms shall limit or exclude our liability for: (i) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors; (ii) fraud or fraudulent misrepresentation; or (iii) any matter in respect of which it would be unlawful for us to exclude or restrict liability.
b. Subject to Clause 16.2.a:
i. We shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, business interruption, loss of anticipated savings, loss of business opportunity, loss of or damage to data, or loss of goodwill, or for any indirect or consequential loss arising under or in connection with any contract between us; and
ii. Our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total amount of fees paid by you to us under the contract in respect of the specific Service giving rise to the claim.
c. Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law.

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17. HOW WE MAY USE YOUR PERSONAL INFORMATION

17.1. We will only use your personal information as set out in our Privacy Policy [Link to your Privacy Policy]. Please take the time to read this, as it includes important terms which apply to you.

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18. OTHER IMPORTANT TERMS

18.1. We may transfer this contract to someone else: We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

18.2. You need our consent to transfer your rights to someone else: You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.

18.3. Nobody else has any rights under this contract: This contract is between you and us. No other person shall have any rights to enforce any of its terms.

18.4. If a court finds part of this contract illegal, the rest will continue in force: Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

18.5. Even if we delay in enforcing this contract, we can still enforce it later: If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

18.6. Dispute Resolution:
a. We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the Services please contact us as soon as possible.
b. If a dispute arises out of, or in connection with, this contract or its performance, validity or enforceability, then either party may give to the other party written notice of the dispute, setting out its nature and full particulars, following which the parties shall attempt in good faith to resolve the dispute amicably.
c. If the parties are unable to resolve the dispute within [e.g., 30 days] of such notice, the parties may, if so agreed between them in writing, consider alternative dispute resolution procedures such as mediation. However, this shall not prevent either party from commencing or continuing court proceedings.

18.7. Which laws apply to this contract and where you may bring legal proceedings if you are a consumer: These Terms are governed by English law and you can bring legal proceedings in respect of the Services in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the Services in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the Services in either the Northern Irish or the English courts.

18.8. Which laws apply to this contract and where you may bring legal proceedings if you are a business: If you are a business, any dispute or claim arising out of or in connection with this contract or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.